Memorial Health System has partnered with Press Ganey for the purpose of measuring, analyzing, and improving the patient experience.
It is the mission of Memorial Health System (MHS) to enhance the health and wellness of all. In an effort to accomplish our mission, we have contracted with Press Ganey, to survey patients via mail or email on our behalf and compile patient satisfaction data. Not every patient will receive a survey. Those patients who do will have the opportunity to give feedback about their experience at MHS and about the staff who provided their care.
MHS is striving to improve our patient experience. We are making an effort to ensure that each patient receives excellent customer service and care. If you should receive a survey, please take the time to give us feedback.
“We are proud to partner with Memorial Health System to support their mission to enhance the health and wellness of all, and provide safe, high-quality, patient-centered care delivered with compassion,” said Patrick T. Ryan, chief executive officer of Press Ganey. “They are truly dedicated to delivering innovative, exceptional care in the communities they serve, and their commitment to capturing the voice of their patients and acting on the feedback is a very powerful demonstration of this.”